by Margaret Crowley | Mar 28, 2017 |
These days, a focus on “customer service” isn’t enough. In every profession, it’s the end-to-end “customer experience” that will set you apart from the competition – and the mortgage industry is no exception. Improving your customers’ experience is like painting the...
by Laura Stirling | Oct 8, 2014 |
This week is National Customer Service Week. In today’s competitive market landscape, customer service remains paramount at MGIC. In fact, as we have progressed into the new millennium of technology, the simple idea of quality customer service appears to have been...