Customer Service Archives

5 Secrets of Customer Experience Success in the Mortgage Industry

by Margaret Crowley | Mar 28, 2017 | 2 comments

These days, a focus on “customer service” isn’t enough. In every profession, it’s the end-to-end “customer experience” that will set you apart from the competition – and the mortgage industry is no exception. Improving your customers’ experience is like painting the...

The Philosophy Behind the MGIC Customer Service Experience

by Laura Stirling | Oct 8, 2014 | 1 comment

This week is National Customer Service Week. In today’s competitive market landscape, customer service remains paramount at MGIC. In fact, as we have progressed into the new millennium of technology, the simple idea of quality customer service appears to have been...

5 Secrets of Customer Experience Success in the Mortgage Industry

The Philosophy Behind the MGIC Customer Service Experience

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